SongSelect Online - import within SongShow Plus is not working as expected.

7/26/2023

Applicable SongShow Plus Versions: 
This article applies to SongShow Plus version 8.5 and earlier.

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
The integrated song text import (SongSelect Online) from the SongSelect website is not working as expected.  This behavior may be accompanied by the minimizing or forced closure of SSP when the SongSelect Lyrics service tool is launched. 

 Possible Cause: 
Root cause of this behavior is unknown.  It has been reported on rare occasion.

 Possible Solution: 
If this should occur, please report this to us through the Support Team.

An alternate solution for importing songs can be found in the Knowledge Base article SSP052. 

If this article does not resolve the issue, contact the Support Team.

(TS084)

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