Page not found error when selecting SongSelect import

(TS030)

Symptom:
User gets a "page not found" or similar error when selecting SongSelect import from within SongShow Plus. 


 Possible Cause:
Target web page has changed.  From time to time, content providers will change the locations of certain pages.

Possible Solution:
This becomes a problem if bookmarks are used. If the user is using the "Make this the default launch page" feature of the SSP SongSelect import tool, this may cause an invalid page to be saved.

To resolve this, un-check the "Make this the default launch page" feature and click on the home button in the integrated browser window.  this should take the user to the default SongSelect home page.  The user can then navigate to the intended destination page.

    

 

 

 


 

(TS030) 

8/10/2007 1:37:33 PM
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