SongSelect (CCLI) - German song text incuding the umlaut is not correctly imported.

7/18/2023

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
German text from SongSelect (CCLI) - import - When the German characters using the umlaut (äöü ÄÖÜ) are present in a song the resulting import into SSP has replaced these characters with a variety of other symbols such as A with a ~ on top or a fraction symbol.  Other incorrect symbol replacement may also occur.

Possible Cause:
The root cause is unknown at this time but appears to involve the importation process as SSP will properly display these German text characters when entered manually. 

Possible Solution:
Manually edit the song text to correct the errors after song import is complete.

If this article does not resolve the issue, contact the Support Team.

(TS096)

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