PowerPoint error occurs when closing SongShow Plus

(TS163) Symptom:
When closing SongShow Plus after having displayed a PowerPoint slideshow, a Windows error message may occur indicating that PowerPoint has stopped working.  This may or may not happen every time SSP is closed and appears to be PowerPoint version dependent, occurring mostly with PPT 2010.

Possible Cause:
This may occur after displaying a PowerPoint Slideshow in SSP.  The root cause is currently unknown but is being investigated.

Possible Solution:
This error appears to have no adverse effect on SSP or PowerPoint.  The user needs to simply close the error message.


(TS163)
12/12/2011 11:15:42 AM
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