PPT transitions do not work in SSP


SongShow Plus is not displaying or rendering the PPT transitions when the PPT is presented in SSP.  They do work in PowerPoint.

Possible Cause:
The specific cause has been determined to be a Windows Office 2010 update for PPT - KB2553145.  This update can be added on its own but is also included in SP2 for Office 2010.

Preferred Solution:

Update your version of PowerPoint or Office to the 2013 Edition.

Possible Solution:
If you wish to continue using Office/PowerPoint 2010 then check the installed updates and remove the following from your system:

  • Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
  • Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition (might appear twice - remove both)

11/19/2013 1:36:39 PM
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