Matrox Graphics Expansion Devices not working as expected(TS299) Symptom:
Sometimes when attempting to split displays in SongShow Plus using a Matrox Graphics Expansion Device, commonly referred to as a DualHeadToGo or TripleHeadToGo device, the settings do not stay as set or the displayed content does not go where it is intended to.
If the Matrox Control software is installed, it can cause these types of issues.
NOTE: The Matrox Control software is not required for SSP to utilize the Matrox device.
Option 1: It may be possible to adjust the settings in the Matrox software to avoid the conflict. Since every setup may be a little different, there are no specific changes listed here. Recommendation is to experiment with the settings to attempt avoiding the conflict.
Option 2: Uninstall the Matrox Control software.
4/12/2017 3:28:28 PM