Version 8.5 > Restore Problem


6/8/2019 3:41:54 PM

We changed the SSP computer to a faster one.
I took a full backup from the old one and try'ed to restore the backup on to the new computer, after restore 100% I have no songs left.
the rest works.

Both SSP computers whore on the Latest 8.5 version.

Is there a solution for this?


6/12/2019 2:25:32 PM
I recommend you reach out to the support team so they can remote and take a look.  If I had to guess I would say that is an issue with the location selection of said song database.

The GFM support team can investigate that.

6/14/2019 6:51:23 PM
If you still have the old PC, why not just backup the songs to a USB and then
restore them to the new PC? (Top menu bar "Tools/backup-restore"). There's
nothing very special about the song database and it can be copied, edited, etc.,
all with care, of course.

6/16/2019 10:53:38 AM
Thanks I will.

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