Version 8.5 > Importing PPT in slide show

 


tnanock
8/11/2019 8:05:56 AM
I have a PowerPoint that has all the announcement slides I have created over the last year or so. I simply update the information when needed and import the slide into the slide show builder. However, beginning with version 8.5, whenever I try to import an updated slide (one that had been previously imported but now has changes on it), it says I cannot import duplicate slides. I have tried renaming the PowerPoint file but it still thinks the slide I'm trying to import is a duplicate even though there is a change on the slide. This has forced me to continue using version 8.4.

Any ideas on how to prevent this?

Kim

iamgap
8/13/2019 1:30:22 PM
Have you tried calling GoFishMedia for tech support?

I don't use PPT to import into SSB, so I have no experience with this.



tnanock
8/18/2019 8:03:07 AM
No but reading the change log, I believe the issue may have been corrected for version 9. Thanks!

George
8/19/2019 7:58:00 AM
Hi Kim.

This is not an issue that we are familiar with but you can try the Preview build of 9 to see if that resolves the issues.  If not,  please contact support to report the detailed behavior in 8.5.

Thanks

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