1/17/2014 12:20:56 PM

All,

The original post got buried in the replies so for convenience I have posted this again and locked it.  If you have activation questions, you should still post in the Activation thread.  

This post will cover the SongShow Plus 8 activation process to be used during the Preview period and offer some important information, tips and a walk-through of the expected activation process for the initial run.

• During the activation process you should be selecting option B - I want to activate this machine for projection.  The evaluation option will not work during the Preview period. 
• You will need your full SSP ID. The full Customer Account ID can be found in the About section of your current SSP 7 installation.
• All current subscribers were automatically given a SongShow Plus 8 license for each existing SSP 7 license.
• Your password is your zip code. For some customers the +4 zip code was used in the database so if your 5 digit zip code does not work then try your zip+4. If this does not work, reply back in the Activation thread and we can verify your information.

Activation Walk-through

• After installing SongShow Plus 8 you should get a prompt when launched indicating that you will need to activate it. Click OK.
• The tool will gather some information and the should give you a list of 5 options. Select option B – I want to activate this machine for projection.
• The next question should be “Have you received a Projection Activation Code?” Select No and click Next.
• The next question should be “Does your organization have a SongShow Plus 8 License?” Select Yes and click Next.
• The next question should be “Do you know your Customer Account ID and password?” Select Yes and click Next.
• The next step will be to enter your information. The Customer Account ID is the same as your SSP Account ID – enter the full number. The password is your zip code. Click Next.
• The next step should populate a list of systems that you have available to apply the license to. Select the appropriate one. NOTE – At this time the “New Machine” option is not enabled. Please select one of your existing machines to proceed and click Next.
• The final step will process the activation and you should get a confirmation that it is activated. Click Close.

 

If the process you go through deviates from any of this let us know and we can investigate. When you do reply, please let us know at what point you ran into trouble and we will reply to you directly to get additional particulars for your activation process.