4/14/2014 1:09:09 PM

What is this and how do we activate it?  Both my display devices show up in the display settings, but I can set the 2nd one to stage display until I activate this feature apparently.

4/14/2014 1:54:54 PM

The menu command Settings > Preferences will open the Preferences window. In that window, click on Stage Display. On that page is a control called Stage Output Active. Ensure that control is checked.

4/14/2014 2:08:43 PM

Hi Steve,

If you have two displays set up and showing in the display settings then the next step is to turn on the Stage Display.

To do this from in SongShow Plus go to:
Settings > Preferences > Stage Display (at the bottom of the list) then check the box to enable it.  Once here you can also set the properties for the Stage Display.

4/14/2014 2:20:42 PM

There is no box to enable the stage display.  See pictures.



[URL=http://s29.photobucket.com/user/AccordDX89/media/display_zps2b213644.jpg.html][IMG]http://i29.photobucket.com/albums/c272/AccordDX89/display_zps2b213644.jpg[/IMG][/URL]

[URL=http://s29.photobucket.com/user/AccordDX89/media/preferences_zps3d2df4c3.jpg.html][IMG]http://i29.photobucket.com/albums/c272/AccordDX89/preferences_zps3d2df4c3.jpg[/IMG][/URL]

4/14/2014 2:22:34 PM

Try the screenshots again.

4/15/2014 6:29:16 AM

After upgrading to the 4/10 release, I no longer have the option to turn on the stage display. SongShow says the it need to be "activated" in order to work.

4/15/2014 6:53:08 AM

Sorry, SongShow says stage display needs to be "licensed" to be used. I thought I already had a license that included stage display

4/15/2014 7:03:31 AM

Posted By Roy Bryant on 15 Apr 2014 06:53 AM

Sorry, SongShow says stage display needs to be "licensed" to be used. I thought I already had a license that included stage display

Sounds like you're getting the same thing as what I have shown in my screenshots.  I need a fix by Sunday.

4/15/2014 9:44:04 AM

That is exactly what I get

4/15/2014 10:29:09 AM

Steve/Roy - Please send me the name of your organization so I can look up your accounts and check this out.

If anyone else has a similar issue please include your org name in the post to expedite the investigation.

4/15/2014 10:51:02 AM

Shrewsbury Assembly of God

4/15/2014 10:51:03 AM

Mountain Grove First Baptist Church, Mountain Grove Missouri

4/15/2014 10:55:54 AM

Thanks guys - I appreciate the quick response...

We have done a little digging and found an issue on our side that will take a little bit to correct.  We should have a solution in place before the end of the day.

Thanks.

4/15/2014 10:57:40 AM

Great! Appreciate the quick turnaround.

4/16/2014 9:36:20 AM

All,

This has been corrected and is available now.
In order for your system to update the feature you will need to connect to the server to update the license.

The easiest way to do this is the following:

1. Launch SongShow Plus
2. From the main tool bar select Tools > Activation
3. Once the Activation UI connects it will detect the license change and advise you that an updated license is available.
4. From the Activation UI, click Next.
4. After this step completes the license will be up to date. You can close the Activation UI.
5. Close and re-open SongShow Plus - the license should be up to date and Stage Display should work.

Let us know if you still encounter an issue.

4/16/2014 10:12:35 AM

I didn't get any message about an updated license, but tried to change my license.  Now I get an error about an invalid license.  See below.http://s29.photobucket.com/user/Acc...b.jpg.html" target="_blank">http://i29.photobucket.com/albums/c...c5a7db.jpg" border="0" alt=" photo activation_zpsc7c5a7db.jpg"/>

4/16/2014 10:14:16 AM

[URL=http://s29.photobucket.com/user/AccordDX89/media/activation_zpsc7c5a7db.jpg.html][IMG]http://i29.photobucket.com/albums/c272/AccordDX89/activation_zpsc7c5a7db.jpg[/IMG][/URL]

4/16/2014 10:16:27 AM

4/16/2014 1:06:29 PM

Thanks Steve,

I am sending you an email to discuss the issue.

4/16/2014 1:16:27 PM

Mine worked like a charm