Windows 10 > Cannot reinstall SSP after uninstall... "unable to copy installation data to local folders"

 


UBC60402
6/19/2016 7:05:31 AM
i bought a new PC w/ WIN10 on it, and i instrall SSP8.2 on it. everything went well.  i then went back to win 7 because i was having problems w/ russian/ukr font importing correctly.  since then, i decided to re-enter each song manually because thats the only way it worked.. so i decided to go tback to win10 and wanted to reinstall ssp8.3  but i get an error when i uninstalled 8.2 and want to reinstall 8.3  PLEASE HELP ASAP. i'd like to reinstall 8.3 ASAP and get things moving.

"unable to copy installation data to local folders"

thank you


George
6/20/2016 2:31:14 PM
This sounds like a permissions issue.  I assume that the message is coming from SSP and not Windows, correct?

Also keep in mind that 8.2 and 8.3 can be installed at the same time so there is no need to uninstall.  Check the program files folders for permissions.

If this persists you can contact the support team for help.

To post messages to the forums you must be signed in to a user account.
An error has occurred. This application may no longer respond until reloaded. Reload 🗙