Version 8.4 > SSP 8.4 with PPT Office 2016


8/9/2017 7:34:26 PM
We just loaded SongShowPlus version and we are running powerpoint office 2016.  When we load a pptx into SSP we get a red x next to the pptx and it says "no parts".  Any ideas?

8/14/2017 1:35:16 PM
Do you have SSP 8.3 on the same system and did it work there?

I suggest contacting the support team so they can take a look.

Typically the red X means one of two things - a supported version of PPT is not installed or the PPT file is not readable.

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