SongShow Plus

Feature Preview: SongShow Synchronization

12/31/2015 < Previous Next >

SongShow Plus 8.3 includes a new feature: SongShow Synchronization. This feature lets you more easily share media files across multiple projection and workstation machines. Unlike the Package-to-Go mechanism, which creates a package file containing the media content you want to share that you then have to send to someone, and that someone then has to get that file and restore its contents; the synchronization mechanism uploads and downloads files in place without the need for a separate backup file. This makes the collaboration process more fluid. As an example: if you need to put together a slide show that will be used in this week's service, simply go to your workstation machine, create the slide show and add media files as necessary. Once you're done with that, run the synchronization process. Your changes will be uploaded to a cloud server. Later, you or someone else can then run the synchronization process on the projection machine, which will download any of the files that you added or modified.

The synchronization mechanism works by accessing what we call repositories. By default, any church with a current SongShow Plus Upgrade Subscription will have one repository available to it with certain amount of storage and bandwidth allocated to it. You can subscribe to additional storage and bandwidth as well as additional repositories. For instance, you my want to have repositories designated by departments, such as corporate, youth, children, etc.

The primary benefit of using SongShow Sync service over other similar services is its integration with the SongShow Plus application. Also, SongShow Plus requires the user to initiate a synchronization process, so you can be confident that the files you are using aren't suddenly modified or deleted by someone while you're using them in a worship service. There are also tools in place to help you resolve situations where two or more users have modified the same file.

For those of you who have multiple people working on your media team, this new feature will help make the collaboration process easier and more fulfilling.

(BE307)

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Comments:

dlmoon

1/8/2016 3:48:49 PM

Today I downloaded and installed 8.3 with the intent to try the new synchronization feature. It seems everything installed correctly and is running as expected. That is all except the synchronized folders. Under "Settings" when I click on "Synchronized Folders" I am prompted to enter a Username and Password. I have tried our Customer ID as the username and our zip code as the password but get the response "Not Authorized (401)." I called Tech Support but was told since 8.3 is a Preview Release he couldn't be much help. Does anyone know how to set up our username and password and Repositories.

George

1/11/2016 9:59:53 AM

Hi Dennis - I would be happy to help....

Yes - the credentials that you put in should work. I would double check to make sure you can log into the SongShow Plus site with them to make sure you have the right credentials - sometimes the password is zip+4.

If this does not work let me know and we can get together and take a look at this.

Thanks for your interest.

remmons

1/13/2016 10:47:48 AM

I also cannot get to the repositories. I keep getting the "Unauthorized" error.

George

1/14/2016 12:55:22 PM

Richard/Dennis

Thanks guys for taking a look at this...

First there is a new Preview build posted yesterday so try that....

I did not hear back so I have checked both of your accounts and I can login to the SongShow Plus site with your credentials.

Please make sure that you can log into the SongShow Plus site with your credentials as well and then try setting the synchronized folders again.

Let me know what you find.

dlmoon

1/14/2016 2:21:43 PM

Thanks George. I did try using our church credentials and was able to login to the SSP website. I still couldn't get the sync to work in 8.3 but didn't have time to respond back to you. That was before yesterday's preview update however and I haven't had time to download and try the latest. Hopefully I can do that tonight and let you know if it works.

dlmoon

1/15/2016 2:49:05 PM

George, Today (1-15-16) I installed the latest 8.3 Preview dated 1-4-16. I logged into our account with our customer ID and zip code as password and was able to login without any problem. I then disabled all anti-virus software and firewall. I tried to run Synchronize Folders using our customer ID and zip code as the password and still get the error "Not Authorized (401)." I even uninstalled and re-downloaded a fresh copy of 8.3 Preview Release, 1-4-16 and tried it several times and still get the same error. Prior to doing any of this I ran a scan and cleared the cache, cleared the browser etc. and rebooted the computer just in case there was something lingering there that could be causing the problem. Still get the same results. I'm stumped and don't know what else to do.
Thanks

George

1/18/2016 1:02:45 PM

Hi Dennis - Thanks for the effort....

I will be digging into this further to see what may be the issue.

George

1/19/2016 5:11:28 PM

Hi again guys. Wanted to give you a heads up that we believe we have found the issue and it has been corrected.

Thanks for your patience.

dlmoon

1/25/2016 11:15:41 AM

George, thanks for the heads up. Sorry I've taken so long in responding. We've had some pretty bad weather here by Tennessee standards and I'm just now getting to our projection machine to try the latest 8.3 update. I'm happy to say it seems the sync feature is working well now. I am able to connect and get the corporate repositories. I'm looking forward to the time when instructions on how to use are posted and learning how to use sync. Thanks a bunch for your help.