Configuration Settings - Audio and Video Files Settings - CODEC
Applicable SongShow Plus Versions:
This article applies to SongShow Plus 8.x and Later
* Updates may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *
SongShow Plus has several configuration settings that control how SongShow Plus behaves, where SongShow Plus data comes from or goes to and other relevant settings.
While we do not recommend additional CODECs be loaded specifically for SSP, however, in some case if software is installed and is causing issues, these settings may help.
Configuration - Audio Codec Settings
Audio support in SongShow Plus is provided through use of third-party components, typically those that come stock with Microsoft Windows. The exception is AAC support (the audio format typically used with H.264 video files) which is provided through a component shipped with SongShow Plus that is licensed from a third-party. By default, SongShow Plus will only use these components when playing a video file. This is for application stability reasons due to the inconsistent implementation of other third-party components.
However, if you have installed a codec pack from another source and would like to use that for audio support in SongShow Plus, you can do so. To do this:
- From the Presenter Window, select the menu comment Settings > Audio and Video Settings. This will open the Audio and Video Settings window.
- In the Audio Components box, select option B.
- Click Save. You'll need to restart SongShow Plus for this change to take effect.
Configuration - Video Codec Settings
Video support in SongShow Plus is provided through use of third-party components, typically those that come stock with Microsoft Windows. The exception is H.264 support which is provided through a component shipped with SongShow Plus that is licensed from a third-party. By default, SongShow Plus will only use these components when playing a video file. This is for application stability reasons due to the inconsistent implementation of other third-party components.
However, if you have installed a codec pack from another source and would like to use that for video support in SongShow Plus, you can do so. To do this:
- From the Presenter Window, select the menu comment Settings > Audio and Video Settings. This will open the Audio and Video Settings window.
- In the Video Components box, select option B.
- Click Save. You'll need to restart SongShow Plus for this change to take effect.
Training Videos - A video walk-through of this process is available. Locate the video on the training page - File Management > Relocating SSP Media Files
Depending on your current subscription level, you can go to the GoFishMedia website training page and log in with the same Customer ID and password that you use to log in to the SongShow Plus site or activate SongShow Plus. Review this article for more details.
If this article does not resolve the issue, contact the Support Team.
(SSP192)