SongSelect Online - Song import - error occurred - invalid character - Song titles cannot contain certain characters

1/15/2026

Applicable SongShow Plus Versions: 
This article applies to SongShow Plus using SongSelect Online

  * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. * 

Symptom:
During SongSelect Online import an error message occurs indicating that one or more characters in the song title cannot be used.  (383)

Possible Cause:
This is caused by one or more characters included that Windows does not support as a file name.

The following characters are not allowed to be used as file names in Windows:

, \ / : * ? " < > |

There may be others not listed here but these are the most common ones attempted.

NOTE: This is NOT a bug in SongShow Plus.   This is caused by SongSelect/CCLi when they create the song text files.  We have addressed this with them but it keeps happening.

Possible Solution:
Import the song file from the SongSelect website, edit the file to change the song name and then import it using the SongSelect Download File importer.

Contact the Support Team if you need further assistance on this.

(SW29)

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