High CPU utilization when using effects

8/8/2022

Applicable SongShow Plus Versions: 
This article applies to all version of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
Slow system response and High CPU utilization during slideshows or programs containing effects.

 Possible Cause:

The effects in SongShow Plus make heavy use of the DirectX functionality of the video card.  If this is not working correctly, those tasks are left to the CPU.

Possible Solution:
Make sure the recommended driver is being used for your video card.  It is not always the case that the newest driver is the best driver.  The drivers recommended in KB DI009 have been tested and found to work as expected.

If this article does not resolve the issue, contact the Support Team.

(TS031)

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