DVD stop and/or loop points do not work

Applicable SongShow Plus Versions: 
This article applies to all version of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
DVD Import Playback Stop/Loop points - The stop or mark out point is not working when trying to set a section of a DVD to play. This is also causing the loop function to not work because there is no stop point to loop from. It will allow you to set the stop point, it just does not stop.  The start or mark in point seems to be working fine.

Possible Cause:
The incorrect version of the DVD player is installed on your system. Refer to SW027 for details.

Possible Cause:
The DVD media used does not support mark points.

If this article does not resolve the issue, contact the Support Team.

(TS083)