DVD Import is unstable with Multi-Core support enabled

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

 **NOTE - SSP does not "rip" or actually save the content from the DVD, it only points to it in the DVD drive.   This practice, while still technically supported, is discouraged.  Getting the content in the video form and using it that way in SongShow Plus is far more reliable.  

Symptom:
DVD Import and playback of DVDs in SongShow Plus is unstable with Multi-Core support enabled.  Import may or may not succeed and might or might not play. If it does import and /or play, subsequent playback attempts may cause SSP to hang for some time before recovering.  An SSP restart may be required.

Possible Cause:
Root cause is unknown at this time.

Possible Solution:
DVD Import and playback of DVDs is stable in Single Core mode. Set to Single Core mode in the utilities panel.


If this article does not resolve the issue, contact the Support Team.

(TS113)