10/26/2011

Symptom:
When launching SongShow Plus, an alert occurs indicating SSP was unable to open song database SongSelect 3.0. Reason: Can't open C:\Program Files (x86)\SongSelect 3.0\SSONGS3.ISD or other similarly related SongSelect file.

Possible Cause:
A change in the October 2010 Edition of SSP caused an issue with SongSelect 3.0.

Possible Solution:
This solution requires Administrative rights on the system.  If you are not familiar with this or do not have administrative rights, contact your local Systems Administrator for assistance.  You will need to browse to the SongSelct 3.0 installation folder and give all users full rights to the contents of the folder.

NOTE: This solution has been verified on Windows 7 but should work for Vista as well.  Since the SSP SongSelect 3.0 support plug-in has been deprecated, this fix will not be included in future editions and must be done manually.

Steps:
1.  Browse the hard drive for the installation path of SongSelect 3.0.  It should be something similar to the following:
         C:\Program Files (x86)\SongSelect 3.0
2.  Right click on the folder and select Properties.
3.  Select the Security tab and click Edit.
4.  Select Users and then give Full control rights.
5.  Click OK to close out the permissions dialogs.

  SongSelect 3.0 in SSP should now work as expected.

If you have additional issues related to this, please contact the support team.


(TS156)