SongShow Plus reports out of memory when running slideshow or program

8/4/2022

Applicable SongShow Plus Versions: 
This article applies to all version of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
SongShow Plus reports that the system is either low on memory or out of memory when running a program or slideshow.  SSP projection output may also stop displaying or freeze on the last image displayed before the error occurs. 

Possible Cause:
This could be caused by setting images as background color in display properties rather than background image.

Possible Solution:
Use Background Image instead of Background Color in Display Properties to display images as background.
While the user may have a reason for doing this, over time it may cause SongShow Plus to run out of available memory.  The time it takes for this to occur will vary.

If this article does not resolve the issue, contact the Support Team.

(TS19)

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