PowerPoint runs maximized in the background when presenting in SongShow Plus

7/29/2022

Applicable SongShow Plus Versions: 
This article applies to SongShow Plus 9.x and Later

UPDATE: Before proceeding, review the updates to Microsoft PowerPoint use in SongShow Plus found here.

Symptom:
When using PowerPoint with SongShow Plus, it runs maximized in the background when presenting PPT slides in SongShow Plus.  This may or may not be visible since it appears behind the Control Panel.

Possible Cause:
Normally the session of PowerPoint used to facilitate the presentation of slides within SongShow Plus is either hidden or minimized by default.  In the case of PPT 2013 or later that is not happening automatically.

Possible Solution:
Minimize PowerPoint from the toolbar.

The exact trigger for this is unknown at this time and it may be addressed in a later build.

If this article does not resolve the issue, contact the Support Team.

(TS231)

An error has occurred. This application may no longer respond until reloaded. Reload 🗙