Audio track will continue playing in the background when previewed from the inspector panel or when adding it to a song.

2/7/2023

Applicable SongShow Plus Versions: 
This article applies to SongShow Plus 9.x and Later

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *  

NOTE: This bug was corrected in the SongShow Plus version 9.3 Preview.

Symptom:
When previewing an audio track from the inspector panel or when adding it to a song, then selecting other content, the audio track will continue playing in the background. (1086/1087)

Only closing SSP will stop the track.

Possible Cause:
It appears that after a preview and moving to other content the audio controls are lost.  the track continues to play to the end.

Possible Solution:
If the track is short then letting it play to the end will resolve.  If it is a long track and the controls have been lost, closing SSP is the quickest solution.

To prevent the issue from occurring, ensure that the current track has been stopped before moving on to other content. 

If this article does not resolve the issue, contact the Support Team.

(TS373)

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