SongSelect Import - imported songs have typo when there is an apostrophe

1/19/2024

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *  

NOTE: This bug was corrected in the SongShow Plus version 9.3 build 10/24/2023.

Symptom:
Found that when using SongSelect Online,  when imported song includes apostrophes they do not appear correctly - they show ’ instead of  ' (the apostrophe). (1101, 1221)


Possible Cause:
There was a change to the API for SongSelect Online imports that caused this error.  It is possible for this to reoccur in there are additional changes to the import process.  If this does occur, please provide the CCLI number for the song that was imported incorrectly.

Possible Solution:
If this occurs, users can edit the imported song to correct the typos.  A permanent solution would need to be made in a later build of SongShow Plus.

If this article does not resolve the issue, contact the Support Team.

(TS408)

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