SongShow Plus system alert occurs after successful SongSelect import
8/8/2022
Applicable SongShow Plus Versions:
This article applies to all versions of SongShow Plus
* Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *
Symptom:
SongShow Plus error message or alert occurs indicating "An unexpected error has occurred. Please contact technical support if this continues." Song was imported successfully.
SongShow Plus error message or alert occurs indicating "An unexpected error has occurred. Please contact technical support if this continues." Song was imported successfully.
Possible Cause:
Unknown Internet Explorer 7 error. This only seems to occur with Internet Explorer version 7, but not all installations of it. This is currently under investigation.
Possible Solution:
This does not appear to be affecting the importation of the song lyrics from the SongSelect Lyrics service (CCLI) - No action is required.
If this article does not resolve the issue, contact the Support Team.
(TS44)