SSB is slow or not responding / hangs / hang / freezes / freeze while editing - Undo Buffer Support use is problematic
Applicable SongShow Plus Versions:
This article applies to all versions of SongShow Plus
* Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *
Symptom:
When editing a slideshow the application is slow or will not responding / hangs / hang / freezes / freeze when editing slides, especially text components. This may appear to occur randomly and can be difficult to replicate. (xxx)
Possible Cause:
In this context, this is most likely caused by the use of the Undo Buffer Support setting in SSB Settings. While most options may work, some transitions included are not supported by all hardware.
Possible Solution:
Verify that the option for Undo Buffer Support is NOT selected in the SSB settings. This is found in the Slide Builder Settings:
SSB > Settings > Edit Window > Undo Buffer Support. Ensure that is set to Disabled.
If this article does not resolve the issue, contact the Support Team.
(TS448)