SSP / SSB - Slide Builder - No results No Items when searching in Image Importer using Microsoft Bing search option

8/14/2025

Applicable SongShow Plus Versions:  
This article applies to all SongShow Plus 9.2 and later versions

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *  

Symptom:
When searching in the Image Importer in either SSP or SSB using the Microsoft Bing search option, there are no results. Message No Items is presented.

Possible Cause:
It appears that Microsoft has discontinued the Microsoft Bing API for image searching.  There are no errors, just no results presented. (1740)

Possible Solution:
Select a different search option in the Image Importer. Search and download the desired images via either Shift Worship or use the Website option.  The Microsoft Bing website is still available or a different site can be selected.  Select and and download them to the local machine.   

Permanent Solution:
Search options for the Image Importer will be updated to include Google in a later release of SongShow Plus.

If this article does not resolve the issue, contact the Support Team.

(TS452)

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