We now have up to six displays, whereas previously there were just projection, stage, and preview.

Is there any information anywhere about how these might be setup and used?

We are using one to show the projection screen on a small monitor on the projection desk, but cannot

make it show anything but a black background and the song and scripture text alignment is

not what is showing on the projector. Is there help somewhere?

Dick,

Yes - there are several articles that cover the use of the available outputs in detail.

Starting with article SongShow Plus Display Settings - Output Window - A Primer will lead you to all the relevant info.

The last paragraph of that long article did, indeed, give what I needed. That feature is hidden extremely well -- no one would ever find on their own. "Override None" solved the

problem -- mostly. We still find that centered text on the projection is left-justified on the "Other" monitor. Also, we put the title information in the lower right corner of

the title slide, but it is centered full-screen on "Other." At least all the information is there, even if it is not exactly formatted correctly.

I guess there is no answer coming for the fact that the font size and alignment is incorrect on our "other" monitor!

Today, when trying to make a simple slide with motion background overlayed by an image with transparency (one of our most common background formats),

Builder stopped responding every time I added the transparency. Tried several combinations images and videos -- no luck. There was a time when

GoFish Media could be called for almost instant help, but no help now!

I continue to be mystified by Builder showing completely different text box locations in the editor and  the object tools listing of L, T, W, H. 

Addition (7-26-25); video background, any format; tried to add brightness effect; stopped responding every time! I doubt that there is an answer forthcoming.

Dick,

Sorry to hear you are having difficulties navigating the Slide Properties settings.  Most of the items that you mentioned will be addressed there.  Keep in mind that not only are there several layers of Slide Properties available but there are also separate settings for each display possible, your "other" display included. The most likely cause is that you have some of those settings overlapped and they are giving you unexpected results.

RE: Responses and/or help -- Keep in mind the Forums are intended to be a place for SSP users to interact and help each other, NOT for communicating with the support team. 

While we do review them periodically, it is not part of the support process. If you have a need for help, please submit a support ticket and it will be addressed accordingly.  Also regarding timely responses from Support - if you want more "Hands On" support, you should upgrade your subscription to Platinum.

It does appear that you have some instances of both SSB and SSP hanging up when setting properties.  If you submit a ticket for this we can investigate that for you.