How do I move or switch a SongShow Plus version 9 license to another machine?

11/7/2023

Applicable SongShow Plus Versions:
This article applies to all SongShow Plus 9.x versions.

Thank You for using SongShow Plus!

From time to time you may need to manage the SongShow Plus licenses that you have. 

NOTE: Activation and license Managment requires an active internet connection.  If you do not have this, contact the Support Team for Offline activation.

There are 5 operations available to users for SongShow Plus license management:

  • Activate License 
  • Deactivate License 
  • Switch License 
  • Convert to Projection  
  • Recover License 

If you are not sure this is the correct operation, refer to FAQ55 for additional information.

You will need to know the following to successfully move/switch your SongShow Plus license:

  • Your organization's Customer Account ID and password (to acquire the license). If you need help finding this, refer to FAQ010.
  • The name of the new license you want to use.  This can be obtained from your Organization's Account page under List Machines or from a recent email invoice.
    NOTE: If you do not know this information it may be best to contact the Support Team before proceeding.
  • Local system administrator rights (to apply the license) for the machine you are activating.

To move/switch a SongShow Plus 9.x license (Projection or Workstation) to another machine, do the following:

  • SongShow Plus should be in a normally activated state for this operation.  Launch SongShow Plus.
  • From the main toolbar, select License > Switch.  User will be prompted to confirm - click Yes.
  • SongShow Plus should close and launch the activation tool. 
  • Select the type of license you are switching to (Projection or Workstation) and click Next.
  • Follow the steps displayed to complete the license switch process.  User will have to select the correct license for use.
  • Once selected, continue with the license switch process. NOTE: Elevation may be required during this process.
  • Once completed, SongShow Plus will automatically restart.

Congratulations, your SongShow Plus license has now been switched.

 Training Videos - A video walk-through of this process is available.  Locate the video on the training page - Activating SSP > Switching To A Different License

Depending on your current subscription level, you can go to the GoFishMedia website training page and log in with the same Customer ID and password that you use to log in to the SongShow Plus site or activate SongShow Plus. Review this article for more details.

If you are unable to complete this successfully, please contact the Support Team.

(FAQ44)

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